Community Charter v2.4 Active

Community Rules and Standards

ClashMC is built on open communication, sportsmanship, and clear expectations. Review our community guidelines to keep our servers welcoming and transparent for everyone.

Code of Conduct

3 Standards in effect

Click any rule to read exact enforcement terms

Summary Policy

Treat all members, guests, and staff members with courtesy and fairness.

Full Guideline Details

Hate speech, personal attacks, targeted harassment, discrimination, or persistent antagonistic behavior are strictly forbidden across all community text channels, voice hubs, and platforms.

Expected practice: Respect differing playstyles and resolve minor disputes calmly in private direct messages.

Questions or Clarifications?

Need to speak with our moderation staff?

Our support team is available 24/7 on Discord to explain specific rules, review appeals, or assist with player questions.

Support & Resolutions
Live Ticket Desk

Rule Inquiries & Appeals

We prioritize transparent communication and objective rule enforcement. Follow our structured guidelines to question an action, clarify ambiguous situations, or submit formal appeal documentation.

STEP 01Direct Channel
Clarify Server Rules
Before creating an appeal ticket, check our documented guidelines or ask quick questions in the Discord support channels.
STEP 02Evidence Required
Submit an Appeal Ticket
Open an official moderation ticket via our Discord hub. Include your in-game name, exact punishment ID, and any relevant logs or screenshots.
STEP 0324-48h Response
Respectful Review
Our staff team evaluates every case impartially. Harassing staff members or creating duplicate tickets will forfeit your appeal.

Average Response Time

Senior staff ticket triage operates daily between 12:00 UTC and 23:00 UTC. Urgent security reports are escalated immediately.

Frequently Asked Questions

Key questions regarding penalties, review processes, and ticket requirements.

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